Are you Professional Optician?
As an optician, How do You see Yourself?
You are the one who only do Basic Eye Testing & Dispense Glasses?
Or the one who also give detail information to customer
about the number, Guide how to clean & take care Spectacle, How Customer
should take care of eye in daily routine with good diet & eye exercise and Tips on how to reduce Eye Strain.
Do you think not giving importance to these additional services to your Customer can reduce your business???
These days customers are becoming smarter and they would like to be updated about what they purchase. Suppose customer wants to buy Smart Glasses then he will just search on internet and explore various of options before coming to you. So you have to be prepared to meet customers expectation & change your Service according to customers requirement. Consider that Customer perception is changing rapidly, you are the best service provider if you are giving them Best Product, Service, Detail information.
To improve your Business first improve Service, work on Feedback received from Customer, Give offers to regular customer, use digital platforms to improve your business and most important point is you have to upgrade knowledge & skills time to time. There are many options available, you have to search best option for you.
The Customer wants best service by
a professional, and if you’re not a professional, they will go where they can
find one.
Absolutely right
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